JIO PART TIME Freelancer work from home – Overview
Company – JIO Work from Home
Role – Customer Associate Freelancer & Associate Freelancer
Qualification – 10 Pass,12 Pass ,Any Graduate
Experience – Fresher/Experience
Location – Work from home ( Across India)
Salary – 2 LPA – 4 LPA
ABOUT JIO COMPANY
Jio, officially known as Reliance Jio Infocomm Limited, is an Indian telecommunications company that is a subsidiary of Reliance Industries Limited. It was founded by Mukesh Ambani and launched its services in September 2016. Jio quickly gained widespread attention and disrupted the Indian telecommunications market with its aggressive pricing and innovative offerings.
Key aspects of Jio:
4G Services: Jio is primarily known for its 4G LTE services. It launched as an all-IP network, providing high-speed data, voice calls, and messaging services over a 4G network.
Data Revolution: Jio’s entry into the market triggered a data revolution in India by offering free voice calls and extremely affordable data plans. This move led to a significant increase in internet usage and accessibility across the country.
Affordable Pricing: Jio’s pricing strategy was a major disruptor in the industry. It offered data at a fraction of the cost compared to its competitors, which forced other telecom operators to revise their pricing models.
JIO PART TIME Freelancer Work From Home – Roles & Responsibilities For Customer Associate Freelancer
Interact with customers via various communication channels (in-person, phone, email, chat) and address their inquiries, concerns, and requests.
Provide accurate and timely information about products, services, policies, and procedures.
Assist customers in finding solutions to their problems and ensuring a positive customer experience.
Process customer orders, returns, exchanges, and refunds accurately and efficiently.
Verify product availability, pricing, and shipping information.
Coordinate with relevant departments to ensure timely order fulfillment and delivery.
JIO PART TIME Freelancer work from home – Roles & Responsibilities For Associate Freelancer
Greet customers and provide a welcoming and helpful attitude.
Assist customers in finding products or services that meet their needs.
Answer questions about products, services, prices, and availability.
Provide recommendations and suggestions based on customer preferences.
Actively engage customers to promote and sell products or services.
Achieve or exceed sales targets and quotas.
Upsell and cross-sell related products or services to increase average transaction value.
Process transactions accurately and efficiently, including handling payments and issuing receipts.
JIO PART TIME Freelancer work from home – Skills Required
Communication Skills: Strong verbal and written communication skills are essential for effectively conveying the value proposition of the company’s products or services to potential leads. Clear and engaging communication helps build rapport and interest.
Prospecting Techniques: Proficiency in using various prospecting tools and techniques, such as social media, industry databases, and cold calling, to identify and engage potential leads within the assigned territory.
Active Listening: The ability to actively listen to prospects during qualification calls, understanding their pain points and needs, and using this information to tailor presentations and conversations to their specific challenges.
Sales and Product Knowledge: A solid understanding of the company’s products or services, as well as the broader industry landscape, enables effective communication of value and differentiation to prospects. This knowledge helps answer questions and address objections.
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